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Exam: N10-003
Topic 1.0 - Media and Topologies
1.1 Recognize the
following logical or physical network topologies given a diagram, schematic
or description:
Star
Bus
Mesh
Ring
1.2 Specify the main features of 802.2 (Logical
Link Control), 802.3 (Ethernet), 802.5 (token ring), 802.11 (wireless), and
FDDI (Fiber Distributed Data Interface) networking technologies, including:
Speed
Access method (CSMA / CA (Carrier
Sense Multiple Access/Collision Avoidance) and CSMA / CD (Carrier Sense Multiple
Access / Collision Detection))
Topology
Media
1.3 Specify the characteristics (For example:
speed, length, topology, and cable type) of the following cable standards:
10BASE-T and 10BASE-FL
100BASE-TX and 100BASE-FX
1000BASE-T, 1000BASE-CX, 1000BASE-SX
and 1000BASE-LX
10 GBASE-SR, 10 GBASE-LR and
10 GBASE-ER
1.4 Recognize
the following media connectors and describe their uses:
RJ-11 (Registered Jack)
RJ-45 (Registered Jack)
F-Type
ST (Straight Tip)
SC (Subscriber Connector or
Standard Connector)
IEEE 1394 (FireWire)
Fiber LC (Local Connector)
MT-RJ (Mechanical Transfer
Registered Jack)
USB (Universal Serial Bus)
1.5 Recognize the following media types and describe their uses:
Category 3, 5, 5e, and 6
UTP (Unshielded Twisted Pair)
STP (Shielded Twisted Pair)
Coaxial cable
SMF (Single Mode Fiber) optic
cable
MMF (Multimode Fiber) optic
cable
1.6 Identify the purposes, features and functions of the following
network components:
Hubs
Switches
Bridges
Routers
Gateways
CSU / DSU (Channel Service
Unit / Data Service Unit)
NICs
(Network Interface Card)
ISDN (Integrated Services
Digital Network) adapters
WAPs
(Wireless Access Point)
Modems
Transceivers (media converters)
Firewalls
1.7 Specify the general characteristics (For example:
carrier speed, frequency, transmission type and topology) of the following
wireless technologies:
802.11 (Frequency hopping
spread spectrum)
802.11x(Direct sequence
spread spectrum)
Infrared
Bluetooth
1.8 Identify factors which affect the range and speed of
wireless service (For example: interference,
antenna type and environmental factors).
Topic 2.0 – Protocols and Standards
2.1 Identify a MAC
(Media Access Control) address and its parts.
2.2 Identify the seven layers of the OSI (Open
Systems Interconnect) model and their functions.
2.3 Identify the OSI (Open Systems Interconnect)
layers at which the following network components operate:
Hubs
Switches
Bridges
Routers
NICs
(Network Interface Card)
WAPs
(Wireless Access Point)
2.4 Differentiate between the following network protocols
in terms of routing, addressing schemes, interoperability and naming conventions:
IPX / SPX (Internetwork
Packet Exchange / Sequence Packet Exchange)
NetBEUI (Network Basic Input
/ Output System Extended User Interface)
AppleTalk / AppleTalk over
IP (Internet Protocol)
TCP / IP (Transmission Control
Protocol / Internet Protocol)
2.5 Identify the components
and structure of IP (Internet Protocol) addresses (IPv4, IPv6) and the required
setting for connections across the Internet.
2.6 Identify
classful IP (Internet Protocol) ranges and their
subnet masks (For example: Class A,
B and C).
2.7 Identify the purpose of subnetting.
2.8 Identify the differences between private and public
network addressing schemes.
2.9 Identify and differentiate between the
following IP (Internet Protocol) addressing methods:
Static
Dynamic
Self-assigned (APIPA (Automatic
Private Internet Protocol Addressing))
2.10 Define the purpose, function and use
of the following protocols used in the TCP / IP (Transmission Control Protocol
/ Internet Protocol) suite:
TCP (Transmission Control
Protocol)
UDP (User Datagram Protocol)
FTP (File Transfer Protocol)
SFTP (Secure File Transfer
Protocol)
TFTP (Trivial File Transfer
Protocol)
SMTP (Simple Mail Transfer
Protocol)
HTTP (Hypertext Transfer Protocol)
HTTPS (Hypertext Transfer
Protocol Secure)
POP3 / IMAP4 (Post Office
Protocol version 3 / Internet Message Access Protocol version 4)
Telnet
SSH (Secure Shell)
ICMP (Internet Control Message
Protocol)
ARP / RARP (Address Resolution
Protocol / Reverse Address Resolution Protocol)
NTP (Network Time Protocol)
NNTP (Network News Transport
Protocol)
SCP (Secure Copy Protocol)
LDAP (Lightweight Directory
Access Protocol)
IGMP (Internet Group Multicast
Protocol)
LPR (Line Printer Remote)
2.11 Define the function of
TCP / UDP (Transmission Control Protocol / User Datagram Protocol) ports.
2.12 Identify the well-known ports associated with the following
commonly used services and protocols:
20 FTP (File Transfer Protocol)
21 FTP (File Transfer Protocol)
22 SSH (Secure Shell)
23 Telnet
25 SMTP (Simple Mail Transfer Protocol)
53 DNS (Domain Name Service)
69 TFTP (Trivial File Transfer Protocol)
80 HTTP (Hypertext Transfer Protocol)
110 POP3 (Post Office Protocol version 3)
119 NNTP (Network News Transport
Protocol)
123 NTP (Network Time Protocol)
143 IMAP4 (Internet Message Access Protocol version
4)
443 HTTPS (Hypertext Transfer Protocol Secure)
2.13 Identify the purpose of network services and protocols
(For example: DNS (Domain Name Service),
NAT (Network Address Translation),
ICS (Internet Connection Sharing), WINS (Windows Internet Name Service),
SNMP (Simple Network Management Protocol), NFS (Network File System),
Zeroconf (Zero configuration), SMB (Server Message
Block), AFP (Apple File Protocol), LPD (Line Printer Daemon) and Samba).
2.14 Identify the basic characteristics (For example: speed, capacity and media) of the following
WAN (Wide Area Networks) technologies:
Packet switching
Circuit switching
ISDN (Integrated Services
Digital Network)
FDDI (Fiber Distributed Data
Interface)
T1 (T Carrier level 1) / E1
/ J1
T3 (T Carrier level 3) / E3
/ J3
OCx
(Optical Carrier)
X.25
2.15 Identify the basic characteristics
of the following internet access technologies:
xDSL
(Digital Subscriber Line)
Broadband Cable (Cable modem)
POTS / PSTN (Plain Old Telephone
Service / Public Switched Telephone Network)
Satellite
Wireless
2.16 Define the function of the
following remote access protocols and services:
RAS (Remote Access Service)
PPP (Point-to-Point Protocol)
SLIP (Serial Line Internet
Protocol)
PPPoE
(Point-to-Point Protocol over Ethernet)
PPTP (Point-to-Point Tunneling
Protocol)
VPN (Virtual Private Network)
RDP (Remote Desktop Protocol)
2.17 Identify the following
security protocols and describe their purpose and function:
IPSec
(Internet Protocol Security)
L2TP (Layer 2 Tunneling Protocol)
SSL (Secure Sockets Layer)
WEP (Wired Equivalent Privacy)Continued
on the next page…
Continued from the previous page…
WPA (Wi-Fi
Protected Access)
802.1x
2.18 Identify authentication protocols (For example: CHAP (Challenge Handshake Authentication Protocol),
MS-CHAP (Microsoft Challenge Handshake Authentication Protocol), PAP (Password
Authentication Protocol), RADIUS (Remote Authentication Dial-In User Service),
Kerberos and EAP (Extensible Authentication
Protocol)).
Topic 3.0 Network Implementation
3.1 Identify the basic capabilities (For example: client support, interoperability, authentication,
file and print services, application support and security) of the following
server operating systems to access network resources:
UNIX / Linux / Mac OS X
Server
Netware
Windows
Appleshare IP (Internet Protocol)
3.2 Identify the basic capabilities needed for client workstations
to connect to and use network resources (For example: media, network protocols
and peer and server services).
3.3 Identify the appropriate tool for a given wiring task (For example:
wire crimper, media tester / certifier, punch down tool or tone generator).
3.4
Given a remote connectivity scenario
comprised of a protocol, an authentication scheme, and physical
connectivity, configure the connection. Includes connection to the
following servers:
UNIX / Linux / MAC OS X Server
Netware
Windows
Appleshare IP (Internet Protocol)
3.5 Identify the purpose, benefits and characteristics
of using a firewall.
3.6 Identify the purpose, benefits and characteristics
of using a proxy service.
3.7 Given a connectivity scenario, determine the impact on network functionality
of a particular security implementation (For example: port blocking / filtering, authentication and
encryption).
3.8 Identify the main characteristics of VLANs
(Virtual Local Area Networks).
3.9 Identify the main
characteristics and purpose of extranets and intranets.
3.10 Identify
the purpose, benefits and characteristics of using antivirus software.
3.11 Identify the purpose and
characteristics of fault tolerance:
Power
Link redundancy
Storage
Services
3.12 Identify the purpose and
characteristics of disaster recovery:
Backup / restore
Offsite storage
Hot and cold spares
Hot, warm and cold sites
Topic 4.0 Network Support
4.1 Given a troubleshooting scenario, select the appropriate network
utility from the following:
Tracert / traceroute
ping
arp
netstat
nbtstat
ipconfig / ifconfig
winipcfg
nslookup / dig
4.2 Given output from a network diagnostic utility (For
example: those utilities listed in
objective 4.1), identify the utility and interpret the output.
4.3 Given a network scenario, interpret visual indicators (For example:
link LEDs (Light Emitting Diode) and collision
LEDs (Light Emitting Diode)) to determine the nature
of a stated problem.
4.4 Given a troubleshooting scenario involving
a client accessing remote network services, identify the cause of the problem
(For example: file services, print
services, authentication failure, protocol configuration, physical connectivity
and SOHO (Small Office / Home Office) router).
4.5 Given a troubleshooting scenario
between a client and the following server environments, identify the cause
of a stated problem:
UNIX / Linux / Mac OS X Server
Netware
Windows
Appleshare IP (Internet Protocol)
4.6 Given a scenario, determine the impact of modifying, adding
or removing network services (For example: DHCP (Dynamic Host Configuration
Protocol), DNS (Domain Name Service) and WINS (Windows Internet Name Service))
for network resources and users.
4.7 Given a troubleshooting scenario involving a network with a
particular physical topology (For example:
bus, star, mesh or ring) and including a network diagram, identify
the network area affected and the cause of the stated failure.
4.8 Given a network troubleshooting scenario involving an infrastructure
(For example: wired or wireless)
problem, identify the cause of a stated problem (For example:
bad media, interference, network hardware or environment).
4.9 Given a network problem scenario, select
an appropriate course of action based on a logical troubleshooting strategy.
This strategy can include the following steps:
1
Identify the symptoms and
potential causes
2
Identify the affected area
3
Establish what has changed
4
Select the most probable cause
5
Implement an action plan and
solution including potential effects
6
Test the result
7
Identify the results and effects
of the solution
8
Document the solution and
process