Microsoft
Certified IT Professionalt (MCITP) - Enterprise
Support Technician Certification Course |
|
![]() |
The Microsoft Certified IT Professional Enterprise
Support Technichian credential allows you distinguish yourself
as an IT professional with the current skills and proven job-role
capabilities to work effectively with a comprehensive set of Microsoft
technologies. The MCITP: Enterprise Support Technician credential
validates the knowledge and skills required to deploy and support
the Windows Vista operating system in an Enterprise environment.
Upon completion of the program participants will
have the ability to install Vista, maintain and Optimize Windows
Vista, , configure Windows Vista enviroments, desktop and applications.
Students will also have the ability to configure and secure Windows
Vista security, network connectivity, Internet Explorer, define
users and groups, perform backup and restores.
Minimal of one year experience in a help desk environment.
| Installing Vista |
Manage workflow |
| Advanced Installation methods including disk imaging,
image creation with Image X, Windows Deployment Services. |
Install and configure desktop operating systems
and applications |
| Hardware installation and management |
Troubleshoot the desktop operating system, desktop
applications and desktop networking connectivity |
| Desktop Management including Windows Aero, Windows
Sidebar & Multilanguage Support |
Install and configure hardware devices and drivers
|
| Local User & Group Management |
Troubleshoot hardware devices and drivers |
| Configuring and Managing Vista Security including
Permissions, Encrytion & Windows Firewall |
Escalate complex issues to the appropriate administrator |
| Networking Vista including TCP/IP Configuration,
Wireless & Remote Access |
Install and test department-specific and line-of-business
(LOB) applications on end-user computers |
| Troubleshooting Network Connections |
Change desktop configurations as needed |
| Configuring & Securing Internet Explorer 7 |
Re-image desktops as needed |
| Configuring Vista's built-in applications, as
well as 3rd Party applications |
System Maintenance, Performance Optimization,
Backup & Restore |
| |
|
Exam
|
Exam Name |
Exam Objective |
70-680 |
TS: Windwos 7 Configuring |
|
|
70-623 |
Supporting and Troubleshooting
Applications on a Windows 7 Client for Enterprise Support
Technicians |
|
Candidates that already hold the Microsoft Certified
Desktop Support Technician (MCDST) certification from the Windows
2003 Server MCP track and upgrade their MCDST to the MCITP: Enterprise
Support Technician certification by taking only one upgrade exam:
• Exam 70-621: PRO: Upgrading Your MCDST
Certification to MCITP Enterprise Support
Microsoft MCITP-EA,
MCITP-SA or CISCO
CCNA certification course
| Program
|
Name |
Courses |
Pricing |
|
Network Operations and Support |
A+/Network+/MCTS/CCNA |
$ 4,000 |
| |
|
|
| Register
|
Duration |
Next Schedule Date |
Pricing |
MCITP -EST |
6 Weeks |
Please Call |
CALL |
| |
|
|
|
